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🔴 Major Outage | 🟠Partial Outage | 🟢 Operational
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Connect Network provides services including phone calls, video visitation, messaging, and financial support options for inmates' trust accounts. It also offers educational materials and entertainment options such as streaming music and games.
Family and friends can communicate with inmates through prepaid phone accounts, PIN debit accounts, secure voicemails, electronic messaging, and video visits scheduled via the platform.
Yes, Connect Network services may involve various fees, including visitation fees for background checks and costs associated with phone calls or messaging. Users can find detailed information regarding fees on the official website.
Yes, users can share special moments with inmates by sending photos and videos through the messaging service offered by Connect Network.
Connect Network provides a range of educational resources including courses, modules, videos, and access to a library of eBooks to help inmates learn and engage while incarcerated.
Connect Network prioritizes user privacy and security. However, it is important for users to be aware of potential risks, as highlighted by past incidents, and to take necessary precautions to protect their personal information.
A: Major outages are rare, occurring only a few times a year. Minor issues can happen more frequently.
A: Most outages are resolved within a few hours. Extended outages lasting more than a day are extremely rare.
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